Step 1: You can view refunds under the header ‘Credit Notes’ by navigating to the 'Payments' section. The ‘Raised’ status indicates that a refund is created as a credit note.
Step 2: You can utilize the raised credit note while making a new payment under ‘Outstanding Payroll Invoices’. Based on the amount in the selected credit notes, an appropriate discount is applied to the final invoice amount.
Step 3: Once the payment has been processed the credit note status will change to ‘Settled’ on the platform.
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